About Group Exercise

Class Prices and Payments
Classes cost $8 each (or check for specials) Classes must be paid for prior to class. New clients may purchase their first class at the regular $8 rate or purchase a package, check the specials. Unless otherwise noted on a promotion or special, all classes have a one-year expiration from the date of purchase. There is no limit on the number of regular price classes you may purchase. Special, sale and reduced rate classes may not be stocked up, only one package at a time. Special, sale or reduced rate packages may be purchased only when down to five or less classes left in your account. Class credits purchased online are immediately updated in your account. Classes purchased in the studio will be updated into your account within 48 hours.

Class Registration/Sign-Up
Please log into your account. Forgot your username? From the home page, click on Retrieve My Account Information, enter your email and your username and password will be sent to your email address. After you have logged into your account, click on "Take me to the Schedule" from your account page. Click on "SIGN-UP" on the class for which you would like to make a reservation. If you don't have any class credits available you will be asked to purchase class credits first! Upon successful sign-up your class reservation will show in your account. You will not receive an email confirmation, since you can view it all on your account page. Check the website schedule to see if a class is full or cancelled (8 hours prior to class). We accept between 15-30 reservations per class depending on class format, and your reservation GUARANTEES you a spot in class. You may walk-in, but walk-ins are not guaranteed a spot, even if you arrive before someone that has a reservation. Making a reservation for a space in class holds you accountable to yourself! Think of it as making an appointment for a fitness meeting with your body!

Class Cancellation Policy
If you must cancel your reservation for a class, please do so at least eight hours before class. Simply log into your account. In the Class Reservation Page of your account, click on "cancel" next to your class reservation. Within 8 hours of the class time, the cancel button will not appear and it will be replaced with "RESERVATION LOCKED" and you can no longer cancel! We will not accept phone calls for class cancellations. If you are unable to access your account, send us an email with your information and we will cancel your reservation, as long as your email was sent more than 8 hours before class! You may not cancel your reservation within 8 hours of class time. Always check your Class Reservations page in your account to make sure you successfully cancelled your reservation! Please remember that you are holding a spot for a class, if you do not show that spot could have been taken by someone else. Please be respectful to our instructors and to other clients and cancel your reservation if you cannot attend! Your reservation is your appointment for health and fitness with the instructor and yourself!

Class Guidelines
*We require a minimum of 6 people signed up online to hold class. If there are not at least 6 people signed up by eight hours before the class, the class will be cancelled. The online schedule will reflect this cancellation, so check online! We will send an email for this type of cancellation. Please remember to check online before coming to a class! If a class is cancelled due to low attendance, your reservation will be removed immediately so that you will get your credit back.
*If we must cancel a class due to instructor illness or other circumstance, it will be listed online and those that are registered will be notified via email.
*If you are more than 10 minutes late for a class you may not participate and forfeit your class fee. Missing the warm-up puts you at higher risk for injury and you miss important announcements and explanations.
*Age Policy: Children 6 and older may attend class with their parent/guardian as long as they are not disruptive. Ages 12+ may attend class without their parent/guardian. All participants must have required forms on file. Children 6-12 are $2 and students 12 and older get our student rate of $5.
*Please review the New Client Agreement for more information on guidelines and policies.